Menu
Your Cart

FAQ - Frequently asked questions

Israeli medical products are known for their high quality level. By purchase of medicines and medical products from Israel, you guarantee yourself reliable products, original and highest quality standards.

MyPilula is a reliable Internet Store aimed to enable enjoy medical products from Israel, worldwide. Products we buy for you are from authorized and reliable suppliers, at affordable prices. Order through the website allows following the bundle and knowing at any moment what its status.

Yes. Our product catalog is varied and contains products that we, in our experience, know they are in great demand. However, you may want a product that does not appear in our catalog. In this case, please contact us through the contact page and ask for special orders. We will try to match you a similar product from the site or send you the product you have requested.

Once the order is placed and the relevant documents (prescriptions, passport copy, any relevant medical information) are provided, we would contact you back when the documents are approved and your order is ready to be shipped.

Once the package is sent, you'll receive a tracking code to your email. Shipping times depend on the selected shipping option and customs services of the destination country.

Without a doubt. Please contact us with any question about any product to be purchased or are interested in purchasing on site. The Pharmacists team will be pleased to answer you and provide you with all the medical information you want. Click on Contact Us for any question.

It is important to note that consultation with a pharmacist through the website does not constitute in any way a substitute for consultation with a physician.


Deffinitely, subject to providing relevant documents (prescriptions, passport copy, relevant medical documents) and to our review and approval of those documents.

 

Medications are bought from authorized and reliable suppliers that work with all pharmacies in Israel, what ensures that the products you receive are genuine.